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Customer Service Associate II

Years of Service

Thank you for your outstanding service. You are greatly appreciated for all that you contribute to the Gwinnett County Sheriff’s Office.

CSA II Gonzalez has been a vital member of the Records Management Unit since 2021. Her general duties include assisting the public and deputies with reports and open records requests.

She has effectively applied her Digital Media background to review, redact, and process video footage; and in addition, her fluency in Spanish to better serve the unit as a translator to the public.

CSA II Gonzalez received the Sheriff’s Citation Award in February and was recently recognized for her diligence in assisting the Lumpkin County Sheriff’s Office. CSA II Gonzalez conducted research and provided valuable information on a potential high security-risk inmate.

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